| 000 | 00380nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 240601s2000 xx 000 0 eng d | ||
| 020 | _a8129700271 | ||
| 041 | _aENG | ||
| 082 | _aHAK | ||
| 100 | _aHaksever, Cengiz,Render, Barry,Russell, Roberta S | ||
| 245 | 0 | _aService management and operations | |
| 250 | _a2nd | ||
| 260 |
_aNew Delhi _bPearson Education _c2000 |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c97 _d97 |
||