000 00340nam a2200145Ia 4500
008 240601s2006 xx 000 0 eng d
020 _a0070590575
041 _aENG
082 _aGRE
100 _aGreenberg, Paul,
245 0 _aCRM at the speed of light
250 _a3rd
260 _aNew Delhi
_bTata McGraw-Hill
_c2006
942 _2ddc
_cBK
999 _c808
_d808