000 00337nam a2200145Ia 4500
008 240601s2008 xx 000 0 eng d
020 _a818054222x
041 _aENG
082 _aSHA
100 _aSharma, D D,
245 0 _aTotal quality management
250 _a2nd
260 _aNew Delhi
_bSultan Chand Sons
_c2008
942 _2ddc
_cREF
999 _c716
_d716